Health

HEALTH AUSTRALIA

The Health Quality and Complaints Commission (HQCC) ceased operations on 30 June 2014.

On 1 July 2014, the Office of the Health Ombudsman commenced as Queensland’s independent health complaints agency, replacing the HQCC and assuming certain functions previously performed by the Australian Health Practitioner Regulation Agency.

Any health service complaints and other matters that were active with the HQCC as of 30 June 2014, were transitioned to the Office of the Health Ombudsman for relevant action.

The Office of the Health Ombudsman website is www.oho.qld.gov.au

THE AUSTRALIAN CHARTER OF HEALTHCARE RIGHTS

Australian Commission on Safety and Quality in Health Care

http://www.safetyandquality.gov.au/wp-content/uploads/2012/01/17501-ConsumerGuide.pdf

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